WILDQARDS by WILDDESIGN
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Even if the solution of problems is rather considered as more difficult communication often carries a higher risk than the project itself. Either there is too little communication or the client and the employees are talking at cross purposes. Finding the right form in communication is not always easy. This can be due to the medium as well as the information content.
In projects it is not enough to communicate, the communication itself must also be discussed. Criticism has to be voiced if this is not working. To avoid communication problems, clear agreements can help, for example regular jour fixe meetings. The contents of a meeting should be planned with an agenda. In general, the rule is to deal with only one topic in a message, otherwise further information could get lost.